Lecxe - Senior Product Manager

Product Strategy & Roadmap : - Own Lecxes product roadmap: define what we build, in what order, and why - grounded in client feedback, field data from clients, and your own judgment about where the leverage is. - Translate business strategy into products and AI solutions: identify the modules and capabilities that move MSME clients from chaos to operating system, and sequence them to maximise adoption and retention. - Write clear product specs - not decks, not PRDs that gather dust. Specs that engineers can build from and clients can review the same day. - Decide what not to build. Scope creep is the enemy; you protect the teams focus without being rigid about client needs. Engineering Leadership & Hands-On Building : - Build hands-on, daily. When a new engagement kicks off, you do the initial implementation or lay down the architecture yourself - especially for phase one of a multi-phase build, where phase two and three need to already be in mind. You are not someone who only tells engineers what to build; you get in and build alongside them. - Own the architecture of Lecxes Business OS for your particular clients: agent orchestration (LangGraph), API design (FastAPI), data model (Postgres), and frontend patterns (Next.js). - Set and enforce engineering standards: test what your team ships as thoroughly as you can, automate testing and workflows wherever it repeats, and review code at a high level for security exposure, redundant components that duplicate what already exists, and deviations from the codebases established patterns. You are the bar everyone else is measured against. - Lead the design, R&D and build of new product surfaces voice-first WhatsApp agents, vendor negotiation flows, inventory and finance modules, agentic ERP workflows and similar products. - Make calls on technical debt, refactoring priorities, build vs. buy, and where to use AI to reduce engineering load permanently. Team Leadership & Development : - Lead a team of Forward Deployed Engineers and Junior Developers. You are their primary technical mentor and the person setting the quality bar. - Run structured code reviews, design reviews, and 1:1s. You give feedback that makes people better, not just feedback that fixes the immediate problem. - Onboard new engineers to ship within their first week and operate independently within their first quarter. - Build the engineering and product culture: how we write, review, and ship code; how we recover when something breaks; how we talk to clients when the news is not good. Client-Facing Delivery : - Lead technical discovery at client sites: sit with founders, operators, and floor teams; map their actual workflows; identify what is worth automating and what the system will never replace. - Be the senior Lecxe presence in high-stakes client conversations scoping calls, escalations, QBRs, and go-live meetings. Clients should feel that the person who built the product is also the person accountable for its success. - Translate ambiguous, contradictory business problems into clean technical scope, then into a working pilot typically in weeks, not quarters. - Run implementation end-to-end: integration with client systems (Tally, ERPs, WhatsApp Business API, payment gateways), data migration, user training, go-live. - Own the post-go-live relationship: you are the person the client calls when something needs to change, and the person who decides whether that change goes into the roadmap. Must-Haves : - A background that is genuinely both technical and commercial. Ideal profile: B.Tech or B.E. from a top engineering institution, followed by an MBA from a top business school or equivalent demonstrated depth on both sides. - 4+ years of total experience with at least 2 years of hands-on software engineering in production systems you genuinely owned, and at least 1 year in a product management or product-adjacent leadership role. - You build hands-on today. Not "used to" today. You can still sit down and do the initial implementation, or debug something gnarly, when a project needs it. Strong working knowledge of TypeScript/Next.js, Python/FastAPI, and Postgres is expected, and will be tested. - Hands-on experience with LLMs in production: prompt design, agent orchestration (LangGraph or equivalent), tool use, RAG, and evals. You know where AI adds leverage and where it breaks down. - Demonstrated ability to lead and grow engineers: code review, design review, structured feedback, and the patience to explain the same thing three different ways until it lands. - Excellent spoken and written English. You can lead a technical discovery session by yourself, write a spec an engineer can build from the same afternoon, and present at a board-level review without notes. - Commercial and analytical rigour you think in unit economics, retention curves, and prioritisation frameworks, not just features and timelines. - High agency and composure under ambiguity. You make good calls with incomplete information, own the outcome, and do not wait for someone above you to clarify before acting. - Willingness to travel to client sites across India including Tier-2/Tier-3 cities and MSME floors regularly. Nice-to-Haves: - Prior consulting, founders-office, or solutions-architect experience you have been the person walking into a client with a half-formed brief and shipping something that worked. - Exposure to MSME operations, supply chain, ERP systems, or Indian B2B SaaS you understand the environment we deploy into. - Open-source contributions, technical writing, or conference talks anything that shows you can make complex ideas accessible.