Product Head - Insurance

Key Responsibilities: Product Strategy & Roadmap: - Define and execute the product roadmap aligned with business objectives and customer needs. - Identify market opportunities, customer pain points, and emerging industry trends. - Develop product vision, business cases, and growth strategies. - Prioritize initiatives based on customer impact, commercial value, and technical feasibility. Product Development & Delivery: - Lead end-to-end product lifecycle management from ideation through launch and optimization. - Gather and translate business requirements into detailed product specifications and user stories. - Collaborate with engineering, UX/UI, data, and business teams to deliver product enhancements. - Manage product backlogs and sprint priorities in Agile environments. Insurance Product Management: - Work with underwriting, actuarial, claims, and compliance teams to design and enhance insurance offerings. - Evaluate pricing, coverage structures, policy features, and customer benefits. - Ensure products comply with regulatory and internal governance requirements. - Support product filings, approvals, and launch readiness activities where applicable. Customer Experience & Digital Transformation: - Analyze customer journeys to improve acquisition, onboarding, servicing, and claims experiences. - Leverage customer feedback, analytics, and market research to drive product improvements. - Define and monitor customer engagement and satisfaction metrics. - Champion customer-centric product design and innovation. Data & Performance Management: - Track product KPIs including adoption, retention, conversion, customer satisfaction, and profitability. - Conduct data analysis to identify growth opportunities and optimize performance. - Build business cases and measure ROI of product initiatives. - Present product performance updates to senior stakeholders. Stakeholder Management: - Partner with sales, distribution, operations, marketing, compliance, and technology teams. - Communicate product vision, priorities, and outcomes across the organization. - Influence cross-functional stakeholders to drive successful product delivery. Qualifications : - Bachelor's degree in Business, Engineering, Technology, Finance, or a related field. - MBA or equivalent postgraduate qualification preferred. - 1216 years of experience in Product Management, Digital Product Management, Business Analysis, or Product Development. - Prior experience within life insurance, health insurance, general insurance, insurtech, fintech, or financial services is preferred.