Account Manager - Client Services (Agency)

London | Full-Service Marketing Agency | Hybrid KRG are partnering with an exciting, full-service marketing agency to find an Account Manager to join their growing client services team. This is a great opportunity for an agency-side account manager who loves client relationships, project management and keeping teams and processes moving . You won't be expected to be hands-on or executional, instead, you'll sit at the heart of client accounts, coordinating activity, managing timelines and ensuring work is delivered to a high standard. The Role • Manage day-to-day relationships with a portfolio of consumer focused clients, becoming a trusted and reliable point of contact. • Own account processes, timelines and project delivery from brief through to completion. • Coordinate internal teams and specialists to ensure projects stay on track, on time and within budget. • Develop strong client relationships, understanding their objectives and ensuring expectations are consistently managed. • Lead status meetings, project updates and client communications, keeping stakeholders informed at every stage. • Manage multiple projects and priorities simultaneously across a range of clients and campaigns. • Work closely with creative, strategy and specialist teams to ensure briefs are understood and delivered effectively. • Identify potential challenges early and proactively find solutions to keep projects moving. • Support with project scoping, resourcing, budgets and commercial processes where required. • Contribute to the growth and development of client accounts through strong relationship management and excellent service. About You • You'll have agency experience in an account management /client services role , managing client accounts and projects end to end. • Your background could be in PR, social, influencer, creative, digital or anothe r agency environment - full-service experience is not essential. • You're highly organised and comfortable managing multiple moving parts, deadlines and stakeholders. • You're confident communicating with clients and building relationships at different levels. • You're commercially aware and understand the importance of scope, budgets, timelines and account profitability. • You enjoy being the person who brings structure to a project and keeps teams accountable. • You're proactive, solutions-focused and comfortable working in a fast-paced agency environment. • Most importantly, you're client-first, personable and collaborative, with the confidence to take ownership. Why Join? • Join a growing full-service agency working across exciting, integrated client campaigns (PR, organic social and influencer mainly alongside some paid media too). • A genuinely collaborative and supportive culture where your ideas and contribution are valued. • Clear opportunities for career progression and development as the agency continues to grow. • Excellent benefits package, including a strong holiday allowance and wider employee benefits. • Hybrid working in London. • The opportunity to broaden your agency experience and work across multiple disciplines , without needing to be an executional specialist. If you're an agency-side Account Manager ready for a role focused on client relationships, project ownership and progression, we'd love to hear from you.