Sr. Network Engineer 4, Design & Architecture
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Job Description
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next.
Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market.
Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
The Sr. Network Engineer 4, Design & Architecture, supports the design of custom enterprise network solutions for our Comcast Business customers as well as troubleshooting, installing, implementing and administering network systems, and providing Tier IV Help Desk escalation support.
Analyzes capacity issues and develops capacity planning models. Responsible for ensuring planned maintenance and testing activities are executed and for developing guidelines for network configuration and security standards. Role will be virtually based in Colorado or Illinois with up to 15% annual travel.
Job Description
Core Responsibilities: Serves as a technical lead, providing guidance and mentorship to junior network engineers. This position works under limited supervision. Leads the design and implementation of custom network solutions for existing and potential customers.
Follows best-practice industry standards to provide a network design which is functional, scalable and secure. Supports the Solutions Architect group to design, document and implement customer pilots and provide support for customer testing as required while in the pilot phase of the sales process.
Provides network engineering support to Sales organization as required. Provides Tier IV escalation support to Help Desk. Troubleshoots, diagnoses and resolves customer network issues. When applicable,