Front Office Manager

As our next Front Office Manager, you will… • Ensures that guests' have a smooth running stay at the hotel, • Manages and motivates front office teams in order to provide high quality services for guests, • Ensures the department meets its quantitative and qualitative targets, • Increases revenue through his/her sales efforts and by managing rooms revenue effectively (Revenue Management), • Implements brand and Group projects and identity features, • Ensures effective utilisation & productivity of all colleagues through staff planning, hiring, scheduling & adhering to budget, • Adheres to and promotes the Company’s Health & safety policies to ensure a safe work environment and knowledgeable all safety & emergency procedures ensuring a clean and safe working environment. Carry out Duty Management shifts accordingly DM ROTA and business needs