NoBroker.com - Solution Architect - Conversational & Generative AI

ABOUT THE ROLE : We are a fast-growing Indian AI startup building an Agentic AI platform that powers intelligent, voice-first solutions across enterprise verticals. As we scale our Customer Engineering (Solution Delivery) function, we are looking for a seasoned Solution Architect who will be the technical compass for our delivery team, own end-to-end solution design for customer engagements, and translate complex business requirements into robust, production-ready AI architectures. KEY RESPONSIBILITIES : - Own the end-to-end technical design of Agentic AI (primarily voice) solutions on our platform, spanning NLU, dialogue management, orchestration, and integrations. - Produce detailed solution architecture documents, data-flow diagrams, integration blueprints, and PoC prototypes. - Define and govern integration patterns with customer back-end systems (CRMs, ERPs, telephony platforms, custom APIs). - Evaluate trade-offs between build vs. configure and recommend optimal deployment topologies. - Analyse customer RFPs / RFIs and develop technically sound, commercially compelling solution proposals. - Guide and upskill a team of Gen AI engineers on architecture best practices. - Act as the primary bridge between customers' technical teams and our internal product, platform, and engineering squads. REQUIRED QUALIFICATIONS & SKILLS : - 5 - 7 years in solution architecture, technical consulting, or senior delivery roles. - Hands-on delivery of production-grade conversational or voice AI systems. - Deep understanding of ASR / TTS pipelines, NLU frameworks (Rasa, Dialogflow, custom LLM-based), and voice channel integrations (SIP, WebRTC, Twilio, Genesys). - Solid grasp of LLM fundamentals - prompt engineering, RAG architectures, fine-tuning, and hallucination mitigation. - Hands-on exposure to at least one major cloud platform (AWS / Azure / GCP). - Working knowledge of containerisation and orchestration: Docker, Kubernetes.