Solutions Architect - Presales

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Role Summary We are seeking a highly motivated Pre-Sales Engineer with expertise in HP Poly and PeopleLink collaboration solutions. The candidate will work closely with Sales, OEM partners, and customers to design, demonstrate, and position enterprise-grade Unified Communications, Video Conferencing, Audio-Visual (AV), and Hybrid Workplace solutions. The role requires strong technical knowledge, solution architecture skills, customer engagement, and proposal management capabilities. Key Responsibilities Solution Design & Consulting • Understand customer business requirements and translate them into collaboration and communication solutions. • Design end-to-end Video Conferencing, Meeting Room, Board Room, Training Room, and Hybrid Workplace solutions using HP Poly and PeopleLink technologies. • Develop solution architectures, BOMs, sizing documents, and technical proposals. • Ensure interoperability with: • Microsoft Teams • Zoom • Cisco Webex • Google Meet • SIP/H.323 environments • Support large enterprise, government, education, healthcare, and BFSI customers. Customer Engagement • Conduct customer discovery workshops and requirement-gathering sessions. • Deliver technical presentations, product demonstrations, and executive briefings. • Conduct Proof of Concepts (PoCs) and solution validation activities. • Act as a trusted advisor for workplace transformation and collaboration modernization initiatives. Proposal & Bid Management • Respond to RFPs, RFIs, RFQs, and tenders. • Prepare technical compliance documents and solution write-ups. • Create network diagrams, architecture drawings, and implementation approaches. • Work closely with OEMs, Partners and internal sales teams to develop winning proposals. Technical Expertise • Design solutions involving: • HP Poly Studio Series • Poly X Series • Poly G7500 • Poly CCX Phones • Poly Headsets • PeopleLink Video Conferencing Platforms • Interactive Flat Panels • Digital Signage • AV Integration Solutions • Provide guidance on network readiness, bandwidth planning, security, and QoS requirements. • Troubleshoot interoperability and integration challenges in multi-vendor environments. Partner & OEM Coordination • Engage with HP Poly, PeopleLink, Microsoft, Zoom, and other technology partners. • Maintain product certifications and technical accreditations. • Stay updated on emerging UC, AV, AI-powered collaboration, and hybrid workplace technologies. Required Skills Technical Skills • Unified Communications & Collaboration (UCC) • Video Conferencing Technologies • AV & Meeting Room Design • SIP, H.323 Protocols • Microsoft Teams Rooms • Zoom Rooms • Network Fundamentals (LAN/WAN, QoS, VLANs) • Audio DSP & AV Signal Flow • Cloud Collaboration Platforms • Solution Architecture & Sizing • RFP/RFI Response Management Soft Skills • Excellent Presentation Skills • Customer-Facing Communication • Business Requirement Analysis • Stakeholder Management • Technical Writing • Negotiation & Influencing Skills • Consultative Selling Approach Preferred Certifications • HP Poly Certifications • Microsoft Teams Rooms Certification • Zoom Technical Sales Certification • CTS / CTS-D (AVIXA) • PMP (Preferred) • ITIL Foundation • Network Certifications (CCNA preferred)