Business Development Manager

Description To act as the central control and governance layer for Business Development, ensuring disciplined execution, accurate tracking, timely follow-ups, and complete visibility of pipeline across all regions. The role is critical to ensuring that BD activities are structured, tracked, and effectively converted, without dependency on individuals. Responsibilities • CRM & Data Ownership: • Own and manage the BD tracking system (CRM / Excel + Power BI). • Ensure: Data accuracy, Completeness and No duplication. • Maintain structured data across: Prospects, Contacts and Actions. • Follow-up & Action Control (MOST CRITICAL RESPONSIBILITY): • Track all: Next actions and Follow-up timelines. • Proactively follow up with: Regional BD Executives (RBDE) and Regional Managers (RM). • Ensure: No missed follow-ups and Timely closure of actions. • Pipeline Monitoring & Control: • Maintain real-time visibility of: All prospects and Pipeline stages. • Identify: Stalled opportunities and High-priority prospects. • Ensure continuous movement across pipeline stages. • Stuck Case Management: • Identify opportunities with no movement (7–10 days). • Diagnose root causes: Lack of follow-up, Client response issues and Internal gaps. • Drive resolution through: RBDE and RM. • Escalate only critical or strategic cases to Senior Lead. • Governance & Review Support: • Prepare: Weekly BD review reports, Overdue action tracker and Top opportunity list. • Ensure: Data readiness before reviews and Structured inputs for decision-making. • Coordination: • Support scheduling of: Client meetings and Internal discussions. • Ensure alignment between: RBDE, RM, and Proposal team. • Reporting & Insights. • Generate: Weekly summaries and Monthly BD performance reports. • Highlight: Risks, Gaps and Pipeline trends. Qualifications • Bachelor’s degree in Engineering (Civil preferred) — Preferred • Postgraduate qualification from NICMAR (or equivalent) — Highly preferred • Experience for about 9–12 years in BD operations, Sales operations or in similar roles. • Strong follow-up discipline • Assertive and structured • Ability to engage with senior stakeholders • High ownership and accountability • Detail-oriented with system thinking • Ability to enforce BD discipline across regions and stakeholders without direct authority. • Additional Role Expectation (Market Awareness & Support): While the role is centrally based, the candidate is expected to maintain awareness of market developments across regions and may support BD discussions or strategic engagements where required. • However: Ownership of client engagement and relationships remains with RBDE and RM. The primary responsibility remains BD governance, tracking, and discipline. • Role Boundaries: The role does NOT: Engage in primary client-facing BD, Own client relationships, lead commercial discussions or negotiations and Replace RBDE or RM responsibilities. • Key Performance Indicators (KPIs): % of actions updated on time, % of overdue actions, Data accuracy and completeness, Pipeline visibility and tracking quality and timeliness and accuracy of reporting. • Domain Preference: Experience in Construction consultancy, Project management and Cost management. • Understanding of BD lifecycle in technical services and Proposal processes. • Role Significance: This role is central to ensuring that: • No opportunity is lost due to lack of follow-up. • BD activities remain structured and visible. • Leadership can focus on strategy and conversion without operational overload.