Business Development Manager – F&B Corporate Accounts and Digital Sales
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Job Description
We're seeking a Business Development Manager to develop corporate food-service accounts, improve digital sales performance and implement revenue-growth programmes across the company’s restaurant operations. The successful candidate will be responsible for independently managing the business-development function and converting commercial opportunities into measurable sales.
Key Responsibilities
Develop and execute business-development plans for corporate meals, catering, group orders, events and recurring food-service accounts. Prospect for new customers through structured field outreach, direct marketing, referrals, digital enquiries and commercial partnerships.
Prepare sales proposals, quotations, service arrangements and account-development plans based on customer requirements and the company’s operational capacity. Manage relationships with corporate customers from initial enquiry through onboarding, order coordination, service review and account renewal.
Monitor and improve the company’s online food-ordering and digital sales channels, including menu presentation, promotions, conversion performance, customer feedback and campaign results.
Analyse sales, customer, product and channel data using spreadsheets and operational reports; identify revenue opportunities and recommend corrective actions. Develop pricing and promotional recommendations while considering food cost, delivery charges, discounts, margins and outlet capacity.
Coordinate with restaurant operations, kitchen personnel and management to ensure that confirmed corporate and online orders can be fulfilled accurately and profitably. Maintain an organised prospect and customer pipeline, follow-up schedule, quotation register and monthly sales-performance report.
Investigate customer concerns relating to commercial accounts and coordinate practical service-recovery measures. Conduct market and competitor research covering food concepts, customer demand, pricing, delivery platforms and corporate dining op