Admin/Receptionist- School

Manage Front Desk duties with customer service mindset meeting the realist challenges and demands of a Primary/Secondary School setting  Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where calls are volumous)  Maintain customer related information when required, eg phone log.

 Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents  Handle daily varied demands and queries from parents/students/ vendors/saff etc  Render first level assistance to walk-in students’ needs including sick and injured students.

To escalate case to other colleagues in the office immediately if it is beyond superficial cases  Handle/support situation when students’ vomit, soiled their clothes  Assist student in times of need, eg lost & found