Senior UX Researcher

The purpose of this role is to lead and manage Research and Survey Analytics customer analysis deep dives, execute the strategies outlined by senior leadership, and manage the day-to-day communication with clients.

Job Description

dentsu is seeking an experienced Senior UX Researcher to lead qualitative and quantitative research initiatives for a strategic client with whom we have an established relationship and significant opportunity.

This is a backfill role on a long-term partnership where you will deepen our research partnership and elevate the quality of our delivery. You will be the onshore research lead for an engagement operating at the intersection of rigorous methodology, client relationship management, and fast-turnaround insights delivery.

This role requires someone who is equally comfortable designing and moderating complex in-depth interviews, executing quantitative survey research (including statistical analysis), and translating findings into client-ready insights, while maintaining a client partnership that spans frequent touchpoints, competing priorities, and high-stakes presentations.

Study design is typically provided by the client; your differentiation will be in execution excellence, insight depth, and the confidence clients have in your team.

Key Responsibilities

Design and execute in-depth interviews, diary studies, and quantitative surveys across diverse research questions and participant populations Serve as the primary onshore point of contact for the client, managing expectations, solving problems proactively, and presenting findings with clarity and confidence Synthesize both qualitative and quantitative data into actionable insights, distinguishing between observation, interpretation, and recommendation Lead or support US-based studies independently while contributing expertise and support to the offshore India research team on larger or complex engagements Own fieldwork execution, including partnership with the participant recruitment