BatterySmart - General Manager/Assistant Director - Strategy & Operations

Strategy & Operations (General Manager/Assistant Director) About Us: Battery Smart is Indias largest and fastest-growing battery-swapping network for electric two and three-wheelers. Founded in 2019 and launched in 2020, we are transforming electric mobility by making it accessible, economical, and scalable through a partner-led model. Today, we power the journeys of 1 lac+ drivers daily across 1,600+ swap stations in India. Role Overview: We are looking for a highly driven Strategy & Operations leader to drive high-impact business initiatives, operational excellence, and cross-functional execution across the organization. This role will work closely with leadership to solve complex business problems, improve operational performance, build scalable processes, and lead strategic programs. While Warehouse & Supply Chain Operations will be a key business area, the role has a broader mandate focused on business transformation, execution, and continuous improvement. Key Responsibilities: - Partner with leadership to define and execute strategic initiatives aligned with business priorities. - Lead high-impact cross-functional programs, ensuring timely execution and measurable business outcomes. - Identify operational bottlenecks and implement scalable solutions to improve efficiency, productivity, and cost optimization. - Drive process standardization, automation, and governance across key business functions. - Develop business dashboards, performance metrics, and operating reviews to enable data-driven decision-making. - Collaborate closely with Product, Technology, Finance, Supply Chain, and Operations teams to translate business requirements into effective execution. - Build scalable operating models and strengthen operational capabilities across warehouse and supply chain functions. - Improve inventory visibility, operational controls, and overall network performance while supporting business growth. - Establish SOPs, performance frameworks, and best practices to drive execution excellence and continuous improvement. What You Will Need: - Bachelor's degree in Engineering, Business, Operations, Supply Chain, or a related field; MBA preferred. - 5- 8 years of experience in Strategy & Operations, Business Operations, Program Management, Consulting, or Operations Excellence. - Strong experience in driving cross-functional initiatives, solving business problems, and leading large-scale operational programs. - Exposure to warehouse, supply chain, manufacturing, logistics, or inventory-led businesses will be an advantage. - Excellent analytical, stakeholder management, communication, and problem-solving skills. - Ability to thrive in a fast-paced, high-growth startup environment with a strong ownership mindset. Preferred Background: Candidates from high-growth startups, consulting firms, EV, automotive, supply chain, e-commerce, quick commerce, logistics, manufacturing, or other operations-intensive businesses with demonstrated experience.