Business Analyst - 1 / 2

What will you do at Fynd Understanding business needs and discovering needs by understanding and analysing the business process for various models / brands = > Gathering, Analysis and Prioritization: • Understand a retailer's business problems in order to build, maintain, and work with product team for capabilities to generate impactful solutions. Translate these into clear, actionable functional and technical requirements. • Prioritize features and functionalities based on business value, user impact, and technical feasibility. Business process/models discovery: Effective discovery, analysis, of business models, processes, capabilities, encouraging open communication and advocating for shared outcomes Process Optimization: • Work closely with cross-functional teams to analyze and redesign retail processes, ensuring streamlined workflows across ERP, POS, and e-commerce platforms. Drive continuous improvement through process modeling and gap analysis. • Assess the as-is situation and collaborate with business teams to create artifacts (personas, epics, stories, etc.) to maximize value Business process analysis and defining the As-is and To-Be , gap analysis • Product development & product thinking experience for both 3P product implementation & Custom solution development: End to end Product development across lifecycle • Business process analysis knowledge - derive the requirements by understanding the process and business context Business objective KPI to Product Goal alignment fluency - cohesivesness in roadmap, plannig, execution , value creation & realisation, business value assessment and Cont.Improvement • Analyze existing workflows to identify bottlenecks and areas for automation. • Develop a 'To-Be' state that reduces inefficiencies and aligns with future growth. • You will facilitate analysis /workshops with senior business stakeholders to outline business vision, objective, product roadmap and a project release plan. Business Transformation: • Develop a strategic roadmap for legacy system modernization that aligns with the organization's digital transformation goals. • Define clear objectives and success criteria for modernization initiatives. Data-Driven Decision Support: • Collect, analyze, and interpret retail performance data to uncover trends, identify opportunities, and support data-backed strategic decisions. Create reports and dashboards using SQL, Excel, and BI tools to communicate findings. Assessment of each Business Function and Legacy Systems: • Evaluate existing legacy systems to understand their functionality, limitations, and integration challenges. • Identify critical business processes that depend on legacy systems and prioritize them for modernization. Stakeholder Engagement: • Collaborate with IT, operations, and business units to gather insights on pain points and requirements for modernization. • Communicate effectively with executives and stakeholders to gain buy-in for modernization projects. Customer-Centric Innovation and Transformation • Customer/End-User Focus: Prioritize customer needs in every solution, foster empathy, build trust, and reduce systemic constraints to enable long-term engagement and brand loyalty. • Innovation: Drive purposeful innovation through a test-learn-iterate mindset, embracing progress over perfection and learning from failure without repetition. • Enterprise Impact : Lead transformational change by encouraging new ways of working, pushing through adversity, and inspiring cross-functional teams to align around customer value. Integration and Interoperability: • Ensure that modern solutions integrate seamlessly with existing systems, platforms, and data sources. • Facilitate the design and implementation of APIs and other integration solutions to enable interoperability. Performance Monitoring: • Establish key performance indicators (KPIs) to measure the success of modernization initiatives. • Continuously monitor and assess the performance of modernized systems and gather user feedback for iterative improvements. Modernize Legacy Systems : • Evaluate legacy systems and prioritize modernization based on business-critical functions. • Partner with vendors to facilitate system upgrades or replacements while ensuring minimal disruption. Continuous Improvement: • Monitor KPIs and Drive Continuous Improvement : Use real-time analytics to track adoption rates, system performance, and customer satisfaction. • Continuously iterate on product features and processes based on data and user feedback. • Regularly review and assess the effectiveness of business models, making iterative improvements based on market feedback and performance data. • Stay informed about industry trends and innovations to ensure the organization remains competitive. Some Specific requirements • Bachelor's degree in Business, IT, • Custom solution delivery • 5+ years of experience as a Business Analyst, preferably in retail or e-commerce. • Strong knowledge of retail operations, including supply chain and inventory. • Hands-on experience with Retail industry products, industry retail knowledge across business functions • Proficient in SQL, Excel, and BI tools like Power BI or Tableau. • Familiar with APIs, data integration, and Agile methodologies. • Excellent communication, analytical, and problem-solving skills. Skills: Requirements Gathering, Bi Tools, Sql, Data Analysis, Business Process Mapping Experience: 2.00-4.00 Years