Solution Architect - Customer-Facing Products (Public Sector)
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Job Description
About the Role The Engineering Lead provides technical leadership for customer-facing digital products, with emphasis on frontend architecture, mobile responsiveness, accessibility, performance, reliability, observability, and secure integration with backend and platform services.
Define frontend and service architecture patterns for customer-facing products. Ensure responsive, accessible, performant, secure, and maintainable user interfaces. Guide engineering practices for web, mobile, API consumption, caching, authentication, and monitoring.
Review technical designs for scalability, usability, maintainability, browser compatibility, and production readiness. Mentor engineers on quality engineering, frontend performance, reusable components, and integration patterns.
Work with Product Managers, Designers, Security, Operations, and platform teams to deliver reliable customer experiences. Preferred Skills Strong full-stack engineering experience across modern frontend frameworks such as React or equivalent, backend services, APIs, and enterprise integration patterns.
Ability to define scalable frontend and backend architecture, reusable components, service patterns, design systems, and integration approaches for customer-facing digital services.
Good understanding of responsive design, mobile-first development, cross-browser compatibility, accessibility standards, and inclusive user experience. Experience designing secure, scalable, and maintainable APIs, authentication and authorisation flows, data exchange patterns, and integrations with enterprise platforms.
Good knowledge of relational and non-relational databases, data modelling, query optimisation, transaction handling, and data integrity considerations.
Familiarity with cloud-native development, containerisation, serverless services, infrastructure integration, CI/CD pipelines, automated testing, code quality gates, and release readiness. Ability to design for performance, reliability, resilience, observabilit