Public Relations Manager

Company Overview JalanBesar Town Council manages and maintains common property of public residential and commercial estates, ensuring smooth operations and community well-being in the town.

Job Summary

We are seeking a seasoned Public Relations Manager to direct our Town Council’s communications framework and resident engagement strategy.

In this role, you will be responsible for safeguarding the Town Council’s public standing, strengthening ties with residents and local community partners, and leading a dedicated team in executing strategic outreach.

You will oversee multi-channel public communications, manage municipal issue responses, and support council governance functions.

Key Responsibilities

1. Communications Strategy & Reputation Safeguarding You will formulate and implement comprehensive communication strategies to build public trust, promote township initiatives, and enhance community relations.

This involves providing clear communications advice to senior leadership on municipal matters, estate developments, and sensitive public feedback.

Additionally, you will establish and execute crisis communications protocols to manage major estate incidents, lift disruptions, flash floods, or other urgent township matters swiftly and transparently. 2.

Community Outreach & Stakeholder Engagement You will plan and execute estate-level outreach initiatives, focus groups, and town hall sessions to encourage constructive dialogue with residents.

This requires liaising closely with local Grassroots Organisations, Government Agencies, Resident Networks, and grassroots advisers to align community engagement efforts. You will also handle escalated public queries and media statements with diplomacy, nuance, and appropriate messaging. 3.

Content Curation & Digital Channel Oversight You will direct the editorial planning, copywriting, and production of key council collateral, including town newsletters, annual reports, noticeboard posters, banners, and circulars etc. You will