DevOps Engineer

About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. We are actively seeking a DevOps Engineer This is a remote role based in India, Hyderabad. About Rimini Street, India, GCC. Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad , in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc). Rimini Street, India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Street, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion. Rimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, “if you are best of the best, you belong to Rimini”. We are on a mission to contribute significantly to our “Rimini ONE” program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software. Position Summary The DevOps Engineer builds, operates, and automates the infrastructure, CI/CD pipelines, GitHub controls, AI runtimes, LLM gateways, agent platforms, and deployment environments supporting Rimini Street’s Agentic AI ERP Platform. The role ensures reliable, secure, scalable, and observable deployment of AI agents, MCP services, GenAI solutions, RAG services, workflow orchestration components, and platform services across cloud-hosted and air-gapped customer environments. Essential Duties & Responsibilities Platform & Infrastructure · Design, deploy and manage Kubernetes-based platform infrastructure for AI and enterprise services. · Build and maintain Infrastructure as Code using Terraform, Pulumi or equivalent tools. · Manage container registries, artifact repositories, networking, ingress, API gateways and service mesh. · Support availability, backup, disaster recovery and air-gapped customer deployment models. AI Platform & Agent Operations · Deploy and operate AI agents, MCP servers, orchestration workflows, GenAI services and RAG platforms. · Manage AI runtime environments, model-serving infrastructure, vector databases and knowledge services. · Support multi-model environments across OpenAI, Azure OpenAI, Anthropic, Gemini and local/open-source models. · Assist engineering teams in reliably deploying production-grade AI solutions. LLM Gateway & AI Governance · Maintain enterprise LLM Gateway platforms such as LiteLLM, Azure AI Gateway, APIM, Kong AI Gateway or equivalent. · Configure model routing, quotas, rate limits, failover, access controls and cost-monitoring controls. · Support model onboarding, versioning, promotion, rollback, evaluation and governance. · Monitor model latency, reliability, throughput, token usage and operational cost. CI/CD, GitHub Gates & Release Governance · Build and maintain CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins or equivalent platforms. · Administer GitHub repositories, branch protection, CODEOWNERS, PR approvals and repository governance. · Implement quality gates including testing, security scanning, dependency validation, secret scanning, SBOM and compliance checks. · Support GitOps, release automation, signed commits, provenance tracking, deployment approvals and rollback mechanisms. Reliability, Security & Observability · Implement monitoring, logging, tracing and alerting for infrastructure, AI services, agents, workflows and LLM gateways. · Build dashboards for platform health, agent execution, MCP services, model usage and cost metrics. · Create runbooks, automation, self-healing capabilities and incident response procedures. · Manage secrets, certificates, credentials, model keys and deployment security controls. Experience · 4–8 years of experience in DevOps, Platform Engineering, SRE, MLOps, AI Platform Engineering, Cloud Engineering or Infrastructure Engineering. · Experience deploying, operating or supporting AI Agents, Agentic Workflows, MCP-based solutions, GenAI applications, LLM-powered platforms, RAG solutions or enterprise AI products. · Experience managing production Kubernetes environments and enterprise cloud workloads on AWS, Azure or GCP. · Experience building CI/CD pipelines, deployment automation and production release processes. · Experience supporting enterprise SaaS, platform products or business-critical applications. Required • Kubernetes, Helm, Docker and container orchestration • Terraform, Pulumi or equivalent Infrastructure as Code • GitHub Enterprise, GitHub Actions, branch protection and quality gates • AI Agents, MCP Servers, RAG platforms and GenAI solution operations • LLM Gateway operations: LiteLLM, Azure AI Gateway, APIM or equivalent • OpenAI, Azure OpenAI, Anthropic, Gemini or local model integration • Python, Bash or Go scripting • Monitoring, observability, logging, alerting and operational automation • Secrets management, software supply chain security and deployment governance Preferred • ArgoCD, Flux and GitOps practices • Temporal or workflow orchestration platforms • Vector databases: Pinecone, Qdrant, Weaviate, Chroma or pgvector • AI observability: Langfuse, LangSmith, OpenLIT, Arize or equivalent • Istio, Linkerd or equivalent service mesh • PostgreSQL operations • GPU infrastructure and AI workload optimisation • Quarkus, Java, Python and AI-native application deployment Desired Qualifications · Bachelor’s degree in Computer Science, Engineering or a related field. · CKA or CKAD certification. · AWS, Azure or GCP certifications. · Terraform, Vault, Azure AI Engineer or equivalent AI/platform certifications are advantageous. Skills & Competencies · Strong troubleshooting, automation and operational ownership mindset. · Good written and verbal English communication skills. · Ability to work across distributed, multi-timezone teams. · Strong focus on reliability, security, governance and developer productivity. Ideal Profile A modern DevOps engineer with hands-on experience operating Kubernetes platforms, GitHub-based engineering controls, AI agents, LLM gateways, MCP services and enterprise GenAI solutions in production-oriented environments. Why Rimini Street? We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary