Operational B2C Accountant

Roles & Responsibilities : DEFINITION Associate responsible for end-to-end processing of standard and moderately complex Bill-to-Cash accounting activities. Mainly located in Service Centers / regional hubs and responsible for daily, weekly and monthly accounting transaction processing. Works in defined IT systems such as SAP, workflow tools and global applications including  ESM,SSF, FCC, APM and FEBAN, wherever applicable. Builds required accounting, GB / BU / LE and process knowledge through self-learning, local training and practical execution. Collaborates in English and/or local language with resident entities, user departments, requesters and other stakeholders for clarification and issue resolution. Expected to identify exceptions, process gaps and recurring issues and support timely escalation, correction and documentation. PRIMARY RESPONSIBILITIES ·        Perform receivables management activities including monitoring open items, ageing, customer account hygiene and timely follow-up. ·        Execute end-to-end processing of standard accounting tasks including preparation, reconciliation, processing and documentation. ·        Account and reconcile entries related to general ledger, sub-ledger and customer ledger, ensuring accuracy and completeness. ·        Post and clear incoming customer payments, including payment advice processing and cash application activities. ·        Support billing related activities such as service invoices, self-billing, credit notes and price debit notes. ·        Perform customer reconciliation and ICR reconciliation and coordinate for closure of differences