Manager/Senior Manager - Human Resources - Food & Beverages Retail Business

Role Overview: We are looking for a strategic and hands-on Manager / Senior Manager - HR for a fast-growing F&B retail business. The role focuses on building strong talent pipelines, driving performance culture, and aligning HR with business goals across multiple outlets. Key Responsibilities: 1. Strategic HR Business Partnering: - Work closely with leadership and operations teams to understand business goals. - Translate business needs into HR strategies and workforce plans. - Act as a trusted advisor to stakeholders. 2. Performance Management & KRAs: - Define, monitor, and drive KRAs/KPIs across roles. - Ensure goal alignment with business objectives. - Drive performance reviews and accountability culture. 3. Talent Acquisition (Strategic + Bulk): - Lead strategic hiring initiatives for key roles. - Manage high-volume hiring for store/frontline staff. - Build strong sourcing pipelines. 4. Campus & Partnership Development: - Build partnerships with NGOs, craft institutes, hotel management colleges, and campuses. - Drive structured campus hiring programs. - Create sustainable talent pipelines for frontline roles. 5. Induction & Employee Experience: - Design and manage induction and onboarding programs. - Ensure smooth integration of new hires into the business. - Drive engagement initiatives across outlets. 6. Team Management: - Lead and mentor the HR team. - Ensure execution excellence and process adherence. - Build a strong, accountable HR function. 7. HR Analytics & Workforce Planning: - Track hiring, attrition, and performance metrics. - Provide insights for manpower planning and decision-making. Key Requirements: - 5+ years of HR experience, preferably in F&B / QSR. - Strong exposure to HRBP + Talent Strategy roles. - Experience in KRA/KPI management and performance frameworks. - Proven experience in campus hiring & institutional partnerships. - Strong team handling experience (mandatory). - High business acumen and strategic thinking ability. What Were NOT Looking For: - Purely operational HR profiles. - Payroll-focused roles (this role does not include payroll). What Were Looking For: - Strong strategic mindset + execution capability. - Deep understanding of business + people linkage. - Ability to build talent pipelines and scale teams. - Ownership-driven and proactive approach.