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Director of Product, Customer Lifecycle & Engagement

HumanaCharleston, Kanawha County
Full-timeExecutive
$181k - $181k
per year
👁️ 0 views📝 0 applicationsPosted 8/7/2026Expires 9/6/2026
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Job Description

Become a part of our caring community The Director, Product Management defines and leads the digital and CX strategy for member engagement, retention, loyalty, and customer experience across the Reliance consumer business.

Accountable for retention, NPS, member engagement, and long-term customer value outcomes, this leader is responsible for creating connected experiences that strengthen member relationships throughout the year and drive sustainable business growth. Partnering closely with a pe…

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Required Skills

Product Management

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