Business Operations Associate

Position: Business Operations Associate Job Description: What You ll Be Doing • EBS Activities Responsibility in Business Operations. • Oversee the end-to-end order lifecycle, from order entry to fulfillment, ensuring timely and accurate processing. • Manage sales order processing, including order creation, validation, scheduling, and fulfillment. • Handle order revisions, cancellations, and backorders in alignment with company policies and customer requirements. • Monitor order status and proactively resolve issues to maintain smooth order processing and customer satisfaction. • Ensure compliance with company policies and external regulations throughout the order management process. • Collaborate with cross-functional teams, including Shipping, Inventory, and Finance, to streamline order processing and resolve operational challenges. • Implement and enhance automation solutions to improve the efficiency and accuracy of order processing tasks. • Manage customer and vendor creation processes, ensuring accurate and timely updates to master data. • Handle customer and vendor changes, maintaining data integrity and consistency across the system. • All tasks must be completed within the agreed SLA. What We Are Looking For • Minimum 2-3 years of relevant experience in Order management • Any full-time graduates. • Order Management experience in handling day-to-day workload, • End-to-End Supply chain process knowledge • Ensuring an appropriate flow in compliance of SOP • On hand working experience on ERP tool • Proficient in MS Excel, PPT preparation and presentation skills • Should be forthcoming and manage independently. • Able to communicate effectively with internal / external parties. • Fluent in communication in English (Communication Verbal) • Open to work in rotational shifts ( Including night ) • Acceptance to work on all National and Public holidays. • Immediate joiner Preferred. What s In It For You At Arrow Converge, we recognize that financial rewards and great benefits are important aspects of an ideal job. That s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. • Insurance • Earned leaves/ Sick leaves. • 5-Day Work Week • And more! Skills: Excel, Data Analysis, Business Operations, Business Development Experience: 1.00-3.00 Years