Business Analyst

Position: Business Analytics Experience: 2-4 Years Location: Mumbai It is a leading LendTech SaaS company revolutionizing the debt collections process for financial institutions of all sizes. They provide a seamless, AI-powered platform that enables lenders to automate, streamline, and optimize their debt recovery workflows. From pre-delinquency to write-off, they leverage advanced analytics, automation, and digital engagement to drive collection efficiencies while ensuring a superior customer experience. Key features include: - Strategy Builder: Low-code/no-code intervention automation. - Audit Platform: Compliance-focused call and workflow audits. - Customer Satisfaction Tools: Address escalations and monitor NPS/CSAT scores. - Special Offers: Seamless dues waivers and settlement offers. Our vision is to empower lenders with technology that simplifies complex debt recovery challenges. About the Role: We are looking for a Business Analytics professional with a strong background in data analytics and fintech to join our team in Mumbai. The ideal candidate will be hands-on with Python, SQL, and dashboard creation tools to translate business requirements into actionable insights. Key Responsibilities : - Build, automate, and maintain business dashboards and reports. - Analyze large data sets to identify trends and business opportunities. - Collaborate with cross-functional teams to drive data-driven decisions. - Write optimized SQL queries and scripts for data extraction and transformation. - Use Python for analytics, modeling, and automation. Requirements : - 2-4 years of experience in business analytics, preferably in the fintech space. - Proficiency in Python, SQL, and data visualization tools (Power BI / Tableau / Looker). - Strong analytical and problem-solving skills. - Ability to communicate insights effectively to business stakeholders.