Administration Assistant - Health & Wellness

Permanent Full Time Position Monday - Friday (0830 - 1630) Be the difference. Enjoy great rewards and benefits. Working with Southern Cross Care means you are valued, supported, and rewarded. Our Bee Well program gives you great discounts on groceries, travel, and health insurance, plus resources to boost your wellbeing. You will also enjoy salary packaging to help you take home more pay while building a career that makes a real difference. About the role As an Administration Assistant, you will play a key role in supporting our Health & Fitness team in a dynamic, fast-paced environment. Your work will directly support community aged care services focused on client wellbeing, prevention, and reablement. Working closely with the Administration Manager, you’ll help ensure smooth, efficient service delivery across the board. Key Responsibilities: • Reception & Communication: Manage front-of-house operations, warmly greet visitors, answer incoming calls, and direct inquiries appropriately. • Rostering & Referrals: Assist the rostering team with processing client referrals, matching client needs with clinical staff, and maintaining accurate schedules. • Financial & Administrative Support: Accurately receipt incoming payments (including cash, EFTPOS, Medicare, DVA, and HICAPS) and carry out back-of-house tasks like document scanning, managing correspondence, and supporting program initiatives. For further details regarding the scope of the role, please refer to the position description. About you We are looking for people who will be the difference in the lives of our residents and clients. To be successful in this role, you will have: • Experience: Background in an allied health, medical practice, or multi-disciplinary care setting, including experience processing payments and claiming systems. • Technical Skills: Fast, accurate keyboard skills and strong proficiency in Google Workspace (Docs, Sheets, Gmail). Comfort navigating in-house databases and procurement systems is essential. • Core Competencies: Strong interpersonal communication, high attention to detail, and excellent time management skills. • Industry Knowledge: Understanding of Aged Care Standards, community funding programs, and person-centered care principles. • Qualifications: Qualifications in Business Administration or Customer Service (or equivalent experience) are highly regarded. About us Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay. When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life. How to apply Apply online: careers.southerncrosscare.com.au/jobs/search Enquiries: *******@southerncrosscare.com.au Applications close: Friday 14th August at 4pm