Gift Card Operations Manager

**About the Role** The Operations Manager role on the Financial Business team is an outstanding opportunity to help expand one of Uber's most innovative functions on the Financial Products Team - it is a role to increase and improve Uber's gift card operations across US and Canada. - Experiment: perform analysis and experiments to find growth opportunities for the Financial Products at Uber; - Develop & Optimize Processes: Scale new and existing processes to allow the business to efficiently operate and realize growth; - Analytics: Analysis of transactions and financial product features, payment costs metrics, guide incentive programs and ensure high-quality experiences on the Financial Product experience. **Basic Qualifications** - Immediate availability to live in São Paulo - English proficiency (fluent conversation with stakeholders in US) - Google Sheets / Excel advanced level - 3+ years working in at least one of these industries/areas: gift cards, payments, fintech, strategy, operations, business development, banking, digital retailer or consulting (with a focus on commercial operations and/or marketing) - Interpersonal skills: Being able to manage and influence stakeholders, lead meetings, follow up to keep up the project's pace; **Preferred Qualifications** - Bachelor's degree in one of the areas: Engineering, Finance, Economics, Business administration, Marketing - SQL proficiency