Manager - HR Operations - NGO

HR Operations Manager Location: Mumbai (Preferred) / Remote About the Role: We are looking for a detail-oriented and process-driven HR Operations Manager to oversee end-to-end HR operations and ensure a seamless employee experience. The ideal candidate will be responsible for managing employee lifecycle processes, HR administration, compliance, HR systems, reporting, and payroll coordination while driving operational excellence. Key Responsibilities: - Manage end-to-end HR operations, including onboarding, confirmations, transfers, and exit formalities. - Maintain accurate employee records, HR documentation, and personnel files. - Oversee attendance, timesheets, leave management, and employee data within the HRMS. - Ensure timely and accurate payroll inputs by coordinating with the finance/payroll team. - Serve as the primary point of contact for employee HR operational queries. - Maintain statutory and compliance-related documentation and support HR audits. - Prepare HR MIS, dashboards, and reports on headcount, attendance, leave, attrition, and other key HR metrics. - Monitor and improve HR operational processes to enhance efficiency and employee experience. - Ensure adherence to HR policies, procedures, and organizational standards. - Support employee engagement initiatives and internal HR communications. - Coordinate with cross-functional teams to ensure smooth execution of HR processes. - Identify process improvement opportunities and implement best practices to strengthen HR operations. Desired Candidate Profile: - Bachelor's degree in Human Resources, Business Administration, or a related field. - 58 years of experience in HR Operations, HR Administration, or HR Shared Services. - Strong experience in employee lifecycle management, attendance, leave administration, payroll coordination, and HR documentation. - Hands-on experience with HRMS platforms and advanced MS Excel. - Strong analytical, organizational, and problem-solving skills. - Excellent communication and stakeholder management abilities. - Ability to work independently while managing multiple priorities in a fast-paced environment. - Prior experience in the NGO, non-profit, or social impact sector will be an added advantage. Interested candidates can share their resume