Data Analyst- Enterprise Reporting and Remediation

About us. A unique life requires a unique bank. Defence Bank is a member‑owned bank with a proud history of serving the Australian Defence community for over 50 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime. The bank provides financial products and services to the Australian Defence Force and its unique community, reinvesting profits for the benefit of our members. We are a leader in our sector and our people led, technology enabled environment, celebrates the individual talents, personalities, interests and needs of our people. Recognised as an Australian HR Awards 2026 Excellence Awardee for Employer of Choice and Best Workplace Flexibility Program, Defence Bank combines a strong people-first culture with a commitment to innovation. From flexible ways of working to the adoption of AI-powered tools such as Microsoft Copilot, we empower our people with the technology, support and autonomy they need to do their best work and continue delivering exceptional experiences for our members. It's not just our employees who think Defence Bank is one of Australia's best places to work. Job Description About the Role Reporting to the Head of Analytics & Insights, you'll deliver trusted enterprise reporting, remediation analytics and commercial insights that support Executive, Board and regulatory decision-making. This is a unique opportunity to combine strategic reporting, complex analytical investigations and remediation activities in a highly visible role. You'll partner with stakeholders across Finance, Risk, Compliance and the Executive team to deliver evidence-based insights that influence business outcomes. Key Responsibilities • Deliver executive, Board and strategic performance reporting, supported by meaningful insight and commentary. • Support customer and financial remediation activities, including cohort identification, calculation validation and evidence preparation. • Validate and challenge analytical outputs from external providers and partners. • Analyse business performance, profitability trends and strategic opportunities in partnership with Finance. • Translate complex data into clear, actionable insights for senior stakeholders. • Drive reporting automation, data quality and governance improvements. • Maintain robust documentation, audit trails and regulator-defensible analytical outputs. • Build trusted relationships across Executive, Risk, Compliance, Finance and Remediation teams. Desired Skills and Experience About You You are a highly analytical professional who combines strong technical capability with commercial thinking and stakeholder influence. You'll bring: • Experience delivering executive, Board or enterprise reporting. • Advanced SQL skills and strong Power BI capability, including data modelling and DAX. • Experience analysing complex datasets and translating findings into business insights. • Exposure to regulated, audit, risk, compliance or remediation environments. • Strong analytical problem-solving, validation and investigation skills. • Excellent written communication and insight storytelling capability. • Proven ability to build trusted relationships with senior stakeholders. • Experience within financial services, banking or another regulated environment will be highly regarded. Why Defence Bank? At Defence Bank, you'll have the opportunity to: • Influence strategic and executive decision-making. • Work on complex, high-profile analytical challenges. • Expand your experience across reporting, remediation and commercial analytics. • Enjoy flexible and hybrid working arrangements. • Join a collaborative, values-led organisation that genuinely puts people first. If you're passionate about transforming data into meaningful business outcomes, we'd love to hear from you. Apply now and help shape the future of data-driven decision making at Defence Bank. Defence Bank is committed to providing equal opportunities for employment and seek to have a team that reflects our diverse community. We encourage anyone interested in our role and a career at Defence Bank to apply. All successful candidates will be required to complete employment checks prior to an offer of employment. Whilst we value and appreciate the time and effort you made to apply for this position, only short-listed applicants with Australian Working Rights will be contacted to discuss their application. Applications will be reviewed as they are received, and the position may close at any time once a suitable candidate is identified. We encourage interested applicants to submit their applications promptly.