Life Claims Analyst

Join our team as a Life Claims Analyst, where you will play a key role in delivering accurate, timely, and thorough claim assessments while providing an exceptional customer experience.

In this role, you will analyze claims, determine appropriate next steps, and ensure all decisions align with internal policies, industry standards, and regulatory requirements.

The ideal candidate is detail-oriented, customer-focused, and committed to maintaining high levels of accuracy, efficiency, and professionalism in every interaction. Apply today! The next hiring class starts on September 21st!

You will be responsible for adhering to internal policies, regulatory requirements, and industry standards while delivering an exceptional customer experience. The ideal candidate demonstrates strong analytical skills, sound judgment, and the ability to manage multiple priorities efficiently.

Training will be from 8:00am CST - 4:30pm CST for up to 6 weeks. Following training, you will move to the closing shift, which is 9:00am CST - 5:30pm CST. WHAT WE CAN OFFER YOU: Estimated Salary: $22. 25, plus annual bonus opportunity. 401(k) plan with a 2% company contribution and 6% company match.

Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.

Applicants for this position must not now, nor at any point in the future, require sponsorship for employment WHAT YOU'LL DO: Evaluates and processes complex Life insurance claims by analyzing medical records, contract language, and supporting documentation to determine accurate and timely payment or denial decisions.

Provides exceptional customer service through phone, email, and written correspondence by resolving inquiries, explaining claim determinations, and handling escalated issues professionally.

Ensures compliance with company policies, industry standards, and federal/state regulations while maintaining high levels of accuracy, productivity, and quality. Collaborates with internal teams,