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Senior Business Manager

ServiceNowUnited States🌍 Remote
Full-time7-15
$166k - $290k
per year
👁️ 0 views📝 0 applicationsPosted 7/19/2026Expires 9/17/2026
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Job Description

The Role As Senior Business Manager to the GVP of Product Delivery and Innovation, you will work closely with the PD&I leadership, CEG Geo aligned teams and APEX product leaders as a trusted extension of their vision, leadership, and voice.

In this role, you will connect dots across the organization, surface insights and emerging trends, and help ensure operational excellence in the day-to-day running of the business.

You will lead and support strategic initiatives, collaborate cross-functionally, and play a central role in shaping and amplifying the leader’s intent and messaging.

What you get to do in this role: Strategic Execution & Decision Support Act as a trusted advisor to the PD&I GVP delivering data-driven insights and operational guidance that inform strategy, execution, and tradeoffs.

Lead high-priority, ambiguous initiatives end-to-end, supporting executive decision-making through structuring complex business problems, developing hypotheses, driving analysis, and translating insights into clear recommendations and executive-ready narratives.

Proactively identify and drive initiatives and continuous improvements. aligned to PD&I’s vision and mission. Partner cross-functionally with the business partners including Operations, Finance, HR, Communications, and other teams to ensure alignment and drive seamless execution.

Operating Cadence & Governance Own the operating rhythm of the organization including leadership team regular performance updates, QBRs, executive readouts, Summer Strategy, and Annual Operational Planning for the team.

Drive leadership team effectiveness through shaping LT session content, off-sites, and decision forums to ensure meetings are structured and results-driven while improving clarity, alignment, and follow-through.

Leadership Effectiveness Prepare strategic documentation, briefings, and presentations to support PD&I leadership forums and the PD&I GVP’s participation in global CEG & APEX forums. Plan and facilitate LT staff meetin

Required Skills

Data AnalysisBusiness IntelligenceOperations ManagementStrategic PlanningExecution ManagementBusiness Problem SolvingBusiness AnalysisExecutive CommunicationPresentation DevelopmentProcess ImprovementQuarterly Business ReviewsOperational PlanningStrategic DocumentationBriefing PreparationFinancial AcumenHR OperationsCorporate Communications

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