Program Manager

About the Role: As a Program Manager within our D&F business, you’ll coordinate and monitor the scheduling, pricing, and technical performance of a company program. All in all, you'll be a valuable member of our Project Management team, supporting our efforts to build lasting relationships and deliver on our promises.

We’ll appreciate your creativity, your ability to coach others, and your conflict resolution skills as you anticipate potential obstacles, provide solutions, and seek strategic partnerships to get the job done. Sounds like you? Read on.

In this role, you will: Partner with a particular customer and manage communication on all their projects, current, and future. Manage the scope, cost, and schedule of multiple high-complexity projects.

Collaborate with the Account Executive to support Pre-contract and Sales efforts, providing initial Microsoft Project schedules. Oversee scope, cost, and schedule for projects within the program, setting clear expectations with the internal team. Provide input on PM assignments to projects within the program.

Provide program updates in monthly program meetings, aligning customer expectations with team expectations. Coordinate FE calls with customer and project team for projects within the program.

Coordinate the management of issues, risks, and project changes with Project Managers and customers and escalate issues when needed. Serve as point of escalation for customer for all projects within the program. Support Project Managers with vendor management, including contractual deliverables.

Lead weekly calls for projects within the program in the absence of the Project Manager. Provide leadership, feedback, and guidance to an internal project team, including Project Managers, Engineers, and Buyers. Coordinate PO receipt for new projects with Account Managers.

Provide support to PMs on projects Support Project Managers with managing overall project financials, including cash flow, customer invoicing, and change orders. Effe