Senior Business Analyst

Position: Sr. Business Analyst Location: Ahmedabad (WFO - Near Iskcon Mega Mall, SG Highway) Roles & Responsibilities:- • Collaborate with stakeholders, such as business managers, users, and technical teams, to understand their needs and gather requirements for new projects or process improvements. • Analyze current business processes, workflows, and systems to identify areas for improvement, increased efficiency, and cost reduction. • Identify gaps between current and desired business processes and propose solutions to bridge those gaps, ensuring that the proposed solutions align with business objectives. • Collaborate with technical teams and subject matter experts to design solutions that meet business requirements, considering factors such as feasibility, scalability, and usability. • Continuously monitor and evaluate implemented processes and systems, identifying areas for further improvement and suggesting enhancements to drive efficiency and productivity. • Experience with Pre-sales development & Post sales development. • Managing day to day working relationships with developers / Team Leads of the project/clients, setting and managing delivery/delivery expectations. • Great knowledge and experience in estimation techniques, wireframe, creating a project plan, and driving the project from start to finish is a must. • Exposure to project management, Project planning, schedule, cost & resource allocation. • Document requirements, business rules, and processes using standard methodologies, such as creating user stories, work breakdown structure, process flowcharts, functional specifications, and other relevant documentation. • Good experience with tools like: MS Visio, Balsamiq. • Timely status reporting to management and to the client. • Ability to manage escalations and issue resolution. • Consultative role in understanding business / defining frameworks for projects. • Delivering and communicating add-on features solutions to clients. • Working with the team to ensure delivery of client expectations and ensuring the solution is right and is client quality. • Good knowledge of APIS, Web services, Payment Gateways. • Analyze complex requirements and suggest solutions based on experience. • Prior programming knowledge would be an advantage to this role. Must have - • Minimum 4 years of Experience as a BA in IT Service Industry. • Proven experience as a Business Analyst role. • Strong analytical and problem-solving skills. • Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas to technical and non-technical stakeholders. • Proficiency in business analysis methodologies, tools, and techniques. • Familiarity with project management principles and practices. • Knowledge of industry best practices and emerging trends in business analysis Skills:- Business Analysis, Post-production, BRD, FRD, Business requirements, IT service management, Balsamiq and Microsoft Visio