Mental Health Operations Biller (PART-TIME Remote)
Get alerts for roles like this
More Mental Health Operations Biller (PART-TIME Remote) roles in Philippines — straight to your inbox. No account needed.
Applying to this role? Tailor your résumé to this job description in one click, then download it clean — no watermark, no subscription.
Job Description
Job Title: Practice Manager/ Operations Biller (PART-TIME Remote) About the Client: Offer an array of online training courses by working with our clients through professional and mental health workbooks.
They use psychoeducation and educate about: Personality Disorders, Mood Disorders, Depression, Anxiety, Social Skills Training, Post Traumatic Stress Disorder, and Anger Management.
Overview: You will be the special assistant to the Owner, managing both the professional operations of the clinic and high-priority administrative tasks. You are the gatekeeper, the fixer, and the primary point of contact for clients and therapists.
Responsibilities
Handle calls with a professional, empathetic tone. Collect co-pays/deductibles at the time of service. Coordinate with the biller to resolve underpaid claims and communicate with clients regarding denials. Act as the first point of contact for billing concerns, resolving them with emotional intelligence and clarity.
Utilize QuickBooks and Google Spreadsheets to track daily office expenses, tax-related documents, and bank statements. Implement systems to put recurring bills on autopay and streamline office workflows. Maintain a meticulously color-coded and organized digital/physical filing system.
Monitor and respond to emails at least 3x daily, ensuring a "don't worry, I'll take care of this" level of service. Whether a task takes an hour or a month, you are responsible for seeing it through to 100% completion without being reminded.
Qualifications
Willing to work 100 HOURS per month Minimum 3–5 years in a Medical Mental Health Office Management or High-Level Executive Assistant role. Previous Mental Health experience is highly preferred. Advanced knowledge of QuickBooks, Google Workspace (Sheets/Docs), and Mental Health EHR software.
Familiarity with CPT codes (Mental Health and Cardiology) is a significant plus. Must be highly accessible and prompt in returning calls/messages. We are looking for someone who takes ownership