Job Description
Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Senior Customer Solutions Architect (AI Readiness & Enterprise Data) Location Remote (Hybrid with customers as needed) Time Zone US Time Zones (EST–PST) Role Overview We are hiring a Senior Customer Solutions Architect who thrives in technical pre-sales and hands-on deployment environments. You will guide enterprise customers through discovery, architecture design, and proof-of-value (POV) execution—particularly where unstructured data, security, compliance, and AI readiness intersect. This role partners closely with Sales, Product, Engineering, and customer stakeholders to ensure solutions are technically sound, deployable, and deliver measurable value early in the lifecycle. Key Responsibilities Partner with Sales to lead technical discovery and define clear POV success criteria Assess enterprise environments (on-prem, cloud, hybrid), including storage, file systems, IAM, security, and compliance requirements Design solution architectures supporting unstructured data scanning, classification, and AI-ready data preparation Deliver tailored demos and technical presentations to architects, security teams, and business stakeholders Lead end-to-end POV execution: installation, configuration, integrations, and outcome validation Troubleshoot deployment and performance issues while validating measurable value (accuracy, throughput, business impact) Support transition to production through documentation, internal handoff, and identification of expansion opportunities Required Qualifications 5+ years in a customer-facing architecture or solutions role (Solutions Architect, Solutions Engineer, Sales Engineer, Customer-Facing Systems Engineer) within Tech, SaaS, or AI environments Strong understanding of enterprise infrastructure across hybrid/on-prem and cloud environments, including data movement and integration patterns Practical knowledge of security and IAM
