CMS Manager

Entity: Customers & Products Job Family Group: Sales Group Job Description: The Industrial Sales Manager – CMS leads and oversees Castrol’s Chemical Management Services (CMS) business across the United States.

This customer‑centric service model includes on‑site monitoring of lubricants, coolants, and other fluids; fluid dispensing; inventory management; safe and reliable site operations; best‑practice transfer; cost tracking; and value creation through continuous improvement initiatives.

The role leads a nationwide team of CMS specialists embedded at customer facilities and manages relationships with third‑party service providers and procurement partners. The position reports to the US Industrial Senior Sales Manager and holds full accountability for the US CMS P&L .

Key Responsibilities

Own the US CMS business to achieve growth targets in volume, net turnover, and gross margin. Continuously evolve the CMS operating model and service offering to expand existing accounts and drive new customer acquisition.

Build and develop a high‑performing team through recruitment, coaching, mentoring, and clear goal‑setting. Identify and implement strategic growth opportunities based on deep customer insights, market trends, and competitive analysis.

Collaborate with local and global lubricants technology and marketing teams to align growth strategies with product roadmaps. Lead cross‑functional initiatives focused on revenue generation, customer acquisition, and product/service innovation.

Prepare and present cases, financial models, and performance reports to senior leadership. Monitor the effectiveness of growth initiatives and adjust strategies to optimize performance. Build and maintain strong relationships with key customers, internal collaborators, and supplier partners.

Ensure strict compliance with bp’s code of conduct, values, behaviors, and all safety and legal standards for Castrol and CMS partners. Role Requirements Bachelor’s degree or equivalent experience in Chemi