Product Operations Manager (Hybrid, Bangalore)

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Product Operations Manager to help our product org run smoothly, ship faster, and make better decisions. You'll own operational processes across product planning, launch readiness, and team cadences — and you'll be the connective tissue between product, engineering, design, and GTM. YOU WILL Support and own product planning cycles — quarterly planning, goal tracking, retrospectives, and weekly team rhythms Drive launch coordination: maintain checklists, track cross-functional dependencies, and ensure teams are go-live ready Build and maintain product health dashboards; surface actionable data to support prioritization decisions Document processes, build playbooks, and identify where workflows can be tightened or automated Facilitate meetings and ensure follow-ups are captured and closed Partner with analytics to answer the right operational questions, not just report on what's already tracked YOU HAVE 2–4 years of experience in product operations, program management, or a similar operational role Strong process instincts — you see the gaps before they become problems Comfort with data: you can pull insights from dashboards and translate them into clear recommendations Excellent written communication and meeting facilitation skills Experience with tools like Smartsheet, Jira, Confluence, or similar</li