Job Description
What you'll be doing Greeting and welcoming patients and visitors in a friendly and professional manner Answering and directing incoming phone calls to the appropriate departments or personnel Scheduling and managing patient appointments, including confirming appointments and communicating any changes Maintaining and organising medical records and patient files, both physical and electronic Assisting with various administrative tasks, such as data entry, filing, and photocopying Providing general customer service support to patients and addressing their queries or concerns Ensuring the reception area is well-organised and presentable at all times What we're looking for Strong communication and interpersonal skills, with the ability to interact with patients and colleagues in a friendly and professional manner Excellent organisational and multitasking abilities, with a keen attention to detail Experience in a healthcare or customer service environment is preferred Proficient in using computer applications, such as Microsoft Office suite A positive, team-oriented attitude and the ability to work collaboratively What we offer At JIA LE TCM WELLNESS PTE.LTD, we are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can expect include: Competitive salary and performance-based bonuses Opportunities for career development and growth Work-life balance initiatives, such as flexible scheduling and paid time off A collaborative and inclusive company culture Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.
