Job Description
Overview We’re seeking a highly organized, proactive, and creative Community Manager & Digital Product Coordinator to oversee the day-to-day operations of our digital school community. Our mission is to teach brands and verticals how to scale with paid advertising through engaging education, mentorship, and accessible resources. This person will be responsible for managing and moderating the community, facilitating member success, coordinating events, and driving scalable growth by curating digital products and streamlining internal workflows with our sales and support teams. Key Responsibilities 🧩 Community Management Actively moderate and engage in the online community (e.g. Discord, Circle, Facebook Groups). Respond to member questions, feedback, and posts in a timely, supportive, and insightful manner. Set the tone for the community culture by fostering a welcoming, high-value learning environment. Flag potential upsell leads or member concerns to the appropriate team members (setters/closers). 📅 Event & Calendar Coordination Plan, schedule, and coordinate live events, including Q&As, trainings, office hours, guest expert sessions, and hot-seat reviews. Maintain a visible, up-to-date community calendar with upcoming events, deadlines, and content drops. Ensure high engagement and attendance by coordinating email reminders and in-community announcements. 🛠️ Digital Product Development Propose, draft, and help build digital assets that increase community value—e.g. swipe files, templates, SOPs, worksheets, ad vaults, etc. Work with our designers, editors, and educators to bring these resources to life quickly and at a high standard. Audit existing community assets and develop new scalable ideas based on feedback and performance gaps. 🤝 Cross-Functional Collaboration Maintain clear communication between community members and internal team (media buyers, closers, setters, designers). Help identify and tag leads in the community who are ready for higher-tier serv
