Job Description
Company Overview The client operates in Singapore, specializing in managing business operations across procurement, production, sales, logistics, and customer support within SME environments. Job Summary Lead and coordinate daily business operations to optimize procurement, sales, logistics, administration, and staff management. Drive improvements in sales growth, cost efficiency, and operational processes while ensuring compliance and quality standards. Responsibilities Oversee daily operations across procurement, production coordination, sales, administration, logistics, and customer support to ensure seamless business functioning Identify operational bottlenecks, cost leakages, and inefficiencies, then develop and implement plans to improve sales, reduce costs, and enhance margins Collaborate with directors and staff to maintain smooth day-to-day operations and resolve urgent operational issues promptly Coordinate procurement activities by liaising with suppliers on pricing, delivery schedules, payment terms, product availability, and quality to secure cost-effective supplies Monitor procurement costs and maintain accurate supplier records and documentation for audit and compliance purposes Support sales operations by managing customer follow-ups, quotations, order coordination, and resolving customer service issues to enhance customer satisfaction Analyze customer complaints, pricing matters, and pending follow-ups to identify opportunities for sales growth and improved profitability Oversee invoicing, administrative workflows, document filing, and internal records to maintain operational accuracy and compliance Coordinate with accounts and administrative staff on payments, receivables, supplier invoices, and related documentation to ensure timely financial processing Review and approve operational and administrative matters within company approval limits to maintain control and accountability Manage licence renewals, regulatory compliance documents, insurance,
