Job Description
Oversee and coordinate daily operations and team activities during assigned shifts Monitor employee performance and provide constructive feedback, coaching, and mentorship Assign tasks and delegate responsibilities to team members based on their strengths and workload Train and onboard new employees on company procedures, job duties, and performance expectations Conduct performance evaluations and identify opportunities for professional development Manage work schedules, attendance records, and timekeeping to ensure adequate coverage Address and resolve employee concerns, conflicts, and customer complaints promptly and professionally Ensure adherence to company policies, procedures, safety guidelines, and quality standards Prepare and submit reports on team performance, productivity metrics, and operational issues to management Collaborate with other departments to ensure smooth cross-functional operations and communication Monitor workflow and adjust resources to meet deadlines and maintain efficiency Maintain a safe, organized, and productive work environment Identify operational challenges and implement effective solutions to improve processes
