Senior Business Analyst

Lead enterprise transformation by driving requirements, process improvement, and stakeholder alignment. Your new role Lead/Senior Business AnalystAbout the OpportunityAn exciting opportunity exists for an experienced Lead/Senior Business Analyst to join a major enterprise-wide technology transformation program.The organisation is undertaking a significant reform initiative aimed at modernising a critical business platform, improving operational efficiency, enhancing user experience and supporting future digital capability. Operating within a complex environment, the successful candidate will work across multiple business and technology stakeholders to analyse current processes, define future-state operating models and ensure business requirements are successfully translated into delivery outcomes.This role offers the opportunity to influence large-scale organisational change while working closely with senior leaders, subject-matter experts, delivery teams and external partners. Key Responsibilities • Lead business analysis activities across discovery, requirements definition, solution design and delivery phases. • Elicit, analyse and document business, functional and non-functional requirements. • Facilitate workshops to gather requirements, validate solutions and build stakeholder consensus. • Analyse current-state processes and design future-state business processes and operating models. • Identify process improvement opportunities that enhance efficiency, service delivery and customer outcomes. • Produce high-quality business analysis artefacts including: • Business requirements • Process maps • Use cases • User journeys • Functional specifications • Epics, Features and User Stories • Collaborate with technical teams, vendors and subject-matter experts to ensure solutions align with business needs. • Support risk identification, dependency management and decision-making through detailed analysis and recommendations. • Contribute to governance, planning and successful delivery of transformation outcomes. What you'll need to succeed Skills & ExperienceEssential • Extensive experience as a Senior or Lead Business Analyst on complex digital, software, platform or systems transformation programs. • Strong experience eliciting and documenting business, functional and non-functional requirements. • Demonstrated capability in current-state and future-state process mapping and business process improvement. • Proven experience facilitating workshops and managing a broad range of stakeholders. • Experience working with business and technical teams to deliver practical and fit-for-purpose solutions. • Strong analytical, problem-solving and critical-thinking skills. • Experience operating within Agile delivery environments. • Demonstrated experience creating and managing Epics, Features and User Stories. • Excellent stakeholder engagement, communication and influencing skills. Desirable • Experience working on enterprise platforms, case management systems or large-scale business applications. • Business Analysis certifications such as CBAP, CCBA, AAC, ECBA or equivalent. • Experience using Jira, Confluence, Visio and/or Figma. • Experience within highly regulated, complex operational or public sector environments. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #3010888