Project Manager Services Manager

Description Job Title Department Reports to Project Manager Service Base Region & Country ANZ Northern Region Project Services Manager Position Summary/Objectives of Incumbent: The purpose of this position is to provide timely project management support ensuring accurate delivery of projects as assigned. Major activities to be performed: • Undertake site inspections and provide input to the pre-sales and product order fulfilment processes. • Prepare & maintain project plans including work schedules and relevant milestones • Plan, coordinate and implement project deliverables • Liaise with external project personnel (consultants, contractors, project managers) ensuring a high level of communication • Represent Vertiv at all required project meetings • Manage relationships with site personnel (builders, contractors, project managers etc) • Coordinate and monitor project procurement of equipment from factories and suppliers with Vertiv Supply Chain personnel. • Coordinate & supervise Vertiv site activities such as delivery, installation, commissioning and testing • Ensure customer care objectives and project KPI’s are met • Manage site issues and work variations • Complete project reporting and documentation requirements • Confirm all actions in writing to ensure complete understanding of Vertiv works schedule, scope and progress against agreed timelines. • Ensure the project is completed on time and within budget with continual margin management and control • Raise all payment/progress claims (reconciliation, accompanying documentation) • Revenue phasing & recognition • Conduct post-project evaluation and recommend process improvements • Management of projects of varying complexities WHS, Environment & Quality: • Comply with all Work, Health & Safety, Environment and Quality obligations • Actively promote safety in the workplace Employees reporting to Incumbent • Junior project managers • Project engineers • Site supervisors Main contacts within Company • National Project & Delivery Manager • Project Administrator • Supply Chain Manager • Procurement team • Field-Service team • Production team • Sales team • Pre-Sales team • Vertiv customers (project consultants, project managers, contractors, General contractors) • Sub-contractors • Suppliers Main contacts outside the Company • Vertiv customers (project consultants, project managers, contractors, General contractors) • Sub-contractors • Suppliers Education/Qualification: • Engineering qualification - electrical/electronics/mechanical certificate or diploma level • Completion of trade – electrical or mechanical. • PMP Certification/Diploma Specialist Knowledge: • Strong computer skills – MS Office; MS Projects • Chillers/CRAC Units/AHU’s/UPS/Static Transfer Switches/Batteries /Busway • Control and monitoring systems Practical Experience: • Minimum 5-7 years prior project management or project engineering experience within the electrical or mechanical industry managing large projects in excess of $25M • Strength in HVAC in construction of advantage • Ability to multitask running multiple projects simultaneously • Experience working on construction sites Personal Characteristics: • Able to meet deadlines and work under pressure • Excellent organisational skills • Attention to detail • Excellent teamwork • Good lateral thinking • Ability to manage conflict, handle demanding expectations and stakeholders, and solution management