Customer Success Manager, Canada Strategic Account Services
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Job Description
The Canadian Strategic Account Services (SAS) Core organization is seeking a Customer Success Manager to help shape the future of the program.
The Customer Success Manager drives business growth for some - Bachelor's degree or equivalent - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment - Experience in data analysis, reporting, and forecasting to guide business decisions - 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships.
- Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through.
- Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. - Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm.