Senior Program Manager, Amazon Customer Service
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Job Description
Amazon's mission is to be "Earth's most customer-centric company," and our award-winning Customer Service team is an essential part of that mission.
Amazon Customer Service (CS) is one of the largest customer - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience working cross functionally with tech and non-tech teams