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Sr. Product Manager - Tech, Amazon Customer Service

Amazon.com Services LLCAustin, Texas, USA
Full-timeSenior
👁️ 0 views📝 0 applicationsPosted 7/9/2026Expires 8/11/2026

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Job Description

Amazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service (CS) team is an essential part of that mission.

Amazon CS is one of the largest customer service - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning