Job Description
Are you passionate about customer service ? Would you like to be part of a new and dynamic team in a remote environment? At SIXT , we are looking for you if you enjoy customer contact and know how to handle demanding customers. YOUR ROLE AT SIXT In case of breakdowns and accidents, our team ensures that private customers quickly and easily receive a replacement vehicle. We work closely with various insurance and roadside assistance companies, processing their orders promptly and in a customer-oriented manner via email or phone, then creating orders and reserving the requested vehicles. YOUR SKILLS MATTER Customer Orientation : You have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction. Language Proficiency : Fluent in German and English ; additional languages such as Spanish, French, Italian, or Dutch are a plus. Effective Communication : You are open-minded, communicative, and enjoy writing and making phone calls. Flexibility : You can adapt to a dynamic and ever-evolving work environment, including availability for night shifts . Teamwork : You collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation. Solution-Focused : You have the ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction. You have initial experience working with MS Office programs (Word, Outlook). You work reliably, independently, and are service- and solution-oriented WHAT WE OFFER Permanent Contract : (Contrato Indefinido) A stable project with opportunities for progression. AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXT gpt, SIXT 's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve Attractive Salary and Professional Growth
