Job Description
Patient Support Representative (PSR) $18/hour | Cleveland (44103) | Onsite Monday–Friday, 8:30 AM–5:00 PM 3–6 Month Contract | Immediate Opening We are seeking a Patient Support Representative to provide exceptional customer service in a busy healthcare environment. This role is responsible for patient registration, appointment scheduling, insurance verification, data entry, and front desk support. Responsibilities: Greet and register patients Answer phones and schedule appointments Verify insurance eligibility and patient information Update records in EPIC/EHR systems Collect co-pays and patient payments Scan and maintain patient documentation Perform appointment reminder calls Assist patients with Medicaid and sliding fee applications Ensure HIPAA compliance and patient confidentiality Support clinic operations and patient flow Qualifications: High school diploma or GED required Previous healthcare, medical office, or patient registration experience preferred Experience with Electronic Health Records (EHR), preferably EPIC Knowledge of health insurance verification, coverage, and co-pays preferred Strong customer service, communication, and organizational skills Ability to work in a fast-paced environment TB test required prior to start. Apply today for immediate consideration! If you're ready to bring your healthcare background and patient-centered approach to a collaborative team, don't wait—apply now and embark on a rewarding career path today! By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/.
