Job Description
Our Client, one of Singapore’s leading private education institutions, is inviting qualified candidates to fill the position as Student Success & Programme Management Executive. RESPONSIBILITIES: Programme Management Pre-Term Commencement Plan and conduct students’ orientation. Manage Student Learning Management System for students and teaching staff. (include creation of account, module enrolment and de-activation of inactive students etc) Monitor students' term enrolment and provide advice on their pathway and ensure accurate module enrolment in the Student Management System. Ensure course invoices are sent to students and monitor payment. Assigned and informed students on tutorial groups (if required). Monitor student pass validity to ensure international students have a valid student pass. During Term Monitor students' attendance and meet students with low attendance. Liaise with University partners on students' administrative matters. (For university programmes) Conduct Staff-Student Liaison meeting with faculty and university partners. Conduct regular class visits. Reconcile and process royalty payment to university partners. Plan reassessment dates and liaise with exam department on assessments related matters. Post Term Commencement Ensure End of Course Evaluations are done for modules conducted. For graduated students: ensure that student pass are cancelled and status in the Student Management System is updated. Assist in the organizing of students' graduation ceremony. Student Support Process and provide course counseling to students’ deferment, withdrawal, program transfer request, etc. Attend to students' enquiries (walk-in I emails/PSB mobile app) and Hive service. REQUIREMENTS: Degree holder in any discipline with 3-4 years of experience Good understanding of higher education qualifications in Singapore and Internationally will be an added advantage. Knowledge and experience in using resource optimization tools will be advantageous. Must be comfortable
