Job Description
We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey! The key role of the Enterprise Systems Analyst is to help improve system efficiencies, troubleshoot enterprise systems issues, and deliver new functionality to both the business units we support and the members that the credit union services. The underlying goal of the Analyst role is to partner with the business units to help improve the member experience. The Analyst is an independent role and will be expected to fully own and understand the enterprise systems they are assigned. They have the skill sets to troubleshoot system problems, test system changes and functionality, perform ad hoc report writing, and take ownership of researching and deploying system-related solutions for the business units. The Analyst will be expected to manage their daily workloads while serving on multiple project implementation teams. Responsibilities: Maintains both an in-depth, technical knowledge of the enterprise systems managed, plus a thorough understanding, and strong partnering relationship with the business units being supported, providing technical support to ensure business and technical issues are resolved timely and effectively. Finds and deploys solutions to fix issues, build efficiencies, and improve the member experience. Work with the business units in educating them on new functionality and product offerings available from vendors. Stay on top of software releases and ensure new functionality is vetted by the business units and deployed timely. Participate in analysis, design, system configurations, testing, and support of dat