Job Description
The challenge Adobe ’s Digital Media Enterprise team is looking for an exceptionally hardworking, proactive Account Director to ensure that the needs of our Enterprise clients are being supported. The Account Director is responsible for the sourcing and closing of new customers, and for the end-to-end management of Adobe 's existing client relationships. Measures of success include revenue delivered vs. targets, up-sell and optimization efficiency, client happiness and retention levels, and contribution to overall sales team and business unit. We are looking for a hunter who can demonstrate a history of quota over-achievement and deep customer relationships. There will be a defined set of enterprise accounts with greater than $1B in annual revenue. What you’ll do Maintain and grow existing client base including expansion of new offerings. Drive specific product revenue in the territory. Build strong, lasting relationships with customers by understanding their needs and business objectives. Perform outbound contact to existing customers to sell additional solutions. Acquire and maintain a working knowledge of the complete capabilities of our solution offerings. Convert customer challenges into new opportunities. Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives. Improve overall customer happiness in assigned customer accounts. Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe ’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by huma
