Job Description
Job Description: Accurately input and maintain business transaction data, including the electronic filing of policy-related documents Administer policy updates, renewals, and claims-related matters Coordinate email communications and ensure documents are properly stored in shared directories Maintain and update records on application progress, underwriting activities, and customer service information Arrange logistics for document delivery, including courier bookings and dispatch coordination Perform reception and front-office administrative duties Support operational needs by undertaking additional assignments and special projects as required Requirements: Strong commitment to delivering excellent customer service Excellent verbal and written communication skills, with the ability to engage effectively with both internal teams and external parties Detail-oriented and organized, with the ability to work efficiently under pressure and meet deadlines Competent in using Microsoft Excel and Microsoft Word
