Job Description
Customer Success Manager Do you actually like talking to people? Not in a forced, "client-facing role" kind of way, but like actually like talking to people. You remember names, you follow up before people have to ask, you dig into the numbers and you actually care what they mean for the client. If so, you’re the exact person we’re looking for! Let's Talk About the Money First Base salary starts at $65,000 per year. This is a Base + Commission role paid through a W2. OTE (On-Target Earnings): $80,000 Commission tied to client retention and growth within your book of accounts. This is not a cold-calling sales job. You're growing and protecting relationships, not hunting from scratch. This job is fully remote , but it is important to note that its work-from-home, not work-from-anywhere meaning we want you to have a home base (sorry digital nomads ). Who We Are Next Call Club (NCC) helps independent insurance agents grow their business. We provide P&C lead generation, outbound telemarketing, spam remediation, data analytics, and sales training to captive agents across the country, primarily Allstate and Farmers. Our clients are small business owners. They run insurance agencies with revenues between $1mil and $10million per year. They work hard, they know their numbers, and they don't have time for fluff. They need a partner who shows up, tells the truth, and helps them get results in a consultative way. Are you that partner? We're fully remote. That means now and forever aka we won’t be asking you to come into an office (ever). If you like to joke, have fun, and remain consultative and professional, while relating with our clients and each other on a relatively casual level. At the end of the day, our customers are just people! If you need a buttoned-up, formal work environment to feel comfortable, this probably isn't it. If you do your best work when you actually like the people around you, you'll fit right in. You will be expected to travel to 4 to 8 events per year
