Job Description
The Medical Canvassing Analyst is responsible for conducting high-volume outreach to medical providers, facilities, and related entities to obtain records, verify treatment, and support investigative efforts. This role includes end-to-end execution of assigned medical canvassing and record retrieval tasks, ensuring timely follow-up, accurate documentation, and compliance with all applicable requirements. The role requires the ability to review client requests and available information to determine appropriate canvassing strategies, as well as analyze findings to identify inconsistencies, undisclosed treatment, or gaps in reported medical history. The Medical Canvassing Analyst operates in a production-driven environment with a focus on efficiency, accuracy, and quality. Essential Duties and Responsibilities The Medical Canvassing Analyst is responsible for the following core duties and accountabilities, which are essential to the successful performance of the role: Case Execution, Canvassing & Record Retrieval Review client requests and available information to determine appropriate providers, facilities, or sources to contact, ensuring effective canvassing strategy Conduct high-volume outbound calls to medical providers, facilities, and related entities Conduct outreach and record retrieval activities in compliance with company policies and HIPAA requirements Perform medical canvassing and manage end-to-end record retrieval activities, including initiating requests, conducting follow-ups, tracking status, and coordinating with providers or third parties through completion Meet or exceed productivity expectations, including volume, retrieval completion, and turnaround time (TAT) standards Manage assigned workload to ensure timely completion of canvasses and record retrievals Documentation and Quality Assurance Accurately document all findings, call outcomes, and retrieval activity in case management systems Ensure all records obtained are properly logged, organized,
